COMMUNICATIVE TOLERANCE AS A PSYCHOLOGICAL PROBLEM
PDF 33-44 (Українська)

Keywords

tolerance
communicative tolerance
communication
“ideal” interlocutor
personal traits

How to Cite

Chaplak, Y., Chuyko, H., & Proskurniak, O. (2020). COMMUNICATIVE TOLERANCE AS A PSYCHOLOGICAL PROBLEM. PSYCHOLOGICAL JOURNAL, 6(3), 33–44. https://doi.org/10.31108/1.2020.6.3.3

Abstract

The article analyses theoretically the psychological concept of communicative tolerance and examines the performed empirical study on the traits attributed by respondents to an “ideal” interlocutor.

The article authors note that quite a large number of different definitions of the phenomenon of communicative tolerance by scientists actually do not help to create a deep, generalized, holistic understanding of this concept, so searches for the optimal interpretation of this concept are permanent. Therefore, it is important to identify common content of these definitions.

Various author's understandings of the term “communicative tolerance”, its main features and structure were analyzed, as well as its two main directions: the interpretation of communicative tolerance as a speech, communicative category, and understanding it as a psychological phenomenon were distinguished.

The article authors state that depending on the approach to the analysis of communicative tolerance, scientists in psychology focus mainly on the content characteristics of this concept, while linguists are more interested in the formal side of the manifestation of this phenomenon.

The article demonstrates that two groups of personal traits appeared the most often at students’ estimation of prerequisites for optimal communication: 1) the ability to communicate, namely: sociability, interest, attentive listening, hearing and understanding of an interlocutor, appropriate jokes and cheering up; respect for an interlocutor without violation of personal communicative boundaries; accurateness and clearness in statements; 2) moral development / personal morality: responsiveness, openness, empathy, tact, politeness, reliability, tolerance.

The authors argue that communicative tolerance is an attitude to an interlocutor as an individual who has the right to be themselves, to express their own opinion and defend their convictions, to show their own individuality in communication; communicative tolerance is also a positive readiness to the perception of everything said in order to solve possible problems through mutual agreements based on common goals, values and interests.

 

https://doi.org/10.31108/1.2020.6.3.3
PDF 33-44 (Українська)

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